7c78 Privacy Policy

7c78 is a licensed online gaming and betting platform. We believe protecting your personal data is our responsibility — not just a legal obligation, but a commitment to our users. This Privacy Policy explains what data we collect, how it is used, who it is shared with, and the steps we take to keep your information safe.

This policy applies to 7c78's website, mobile app, and all associated digital services. We process your data in accordance with Bangladesh and international data protection laws.

When This Policy Takes Effect

• When you register or log in to 7c78.
• When you browse our website or app.
• When you play games, place bets, or make financial transactions.
• When you contact our customer support team.

7c78 collects only the data needed to operate our services effectively, maintain security, and meet legal obligations. We never collect irrelevant or excessive information.

Automatically Collected Information

When you use 7c78, our systems automatically collect certain technical information — such as your device type, browser language, time spent on the site, and pages visited. This data is used to improve site performance and maintain security.

7c78 uses collected data for specific, legitimate purposes only. We never sell your information to advertisers or use it for unrelated purposes.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect money laundering and other illegal activities.
• Customer Support: To properly address your complaints and inquiries.
• Responsible Gaming: To monitor unusual gaming behavior and offer assistance when needed.
• Promotional Communications: To send you offers and bonus notifications, with your consent.
• Legal Obligations: To meet regulatory requirements.

7c78 shares your personal data with third parties only under limited, controlled circumstances. Data protection is ensured in every such case.

Who Your Data May Be Shared With

• Payment Providers: Mobile Banking, Nagad, Rocket, and banks — solely to process transactions.
• KYC Verification Services: With regulator-approved agencies to verify your identity.
• Legal Authorities: When required by court order or regulatory authority demand.
• Technology Partners: Cloud and cybersecurity providers that support site operations.

7c78 uses cookies and similar technologies on its website to enhance your browsing experience, analyze site performance, and maintain security.

Cookie Types

• Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytical Cookies: To collect site usage statistics (Google Analytics).
• Marketing Cookies: To show you relevant ads and offers — you may opt out at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features on the site.

7c78 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration of account activity and 5 years after closure (legal obligation).
• Transaction Records: 7 years — in compliance with financial regulatory requirements.
• Customer Support Conversations: 2 years.
• Cookies & Session Data: Upon session end or a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

You have specific rights over your personal data. 7c78 respects these rights and makes them easy to exercise.

7c78 follows industry-leading technology and practices to keep your data secure. Our security team monitors systems around the clock.

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Third-party experts conduct regular vulnerability assessments.
• Restricted Access Policy: Only authorized staff members have access to your data.

7c78 is strictly for adults (18+). We do not knowingly collect data from anyone under 18. Age is verified at registration, and KYC verification is carried out in any case of doubt.

If a parent or guardian believes their minor child has created an account on 7c78, please contact our customer support immediately. We will promptly close the account and delete all associated data.

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We provide support 24/7 in Bengali.

7c78 may update this Privacy Policy at any time to reflect business changes, legal requirements, or new technologies. You will be notified in advance of any significant changes.